What to expect at the Qatar cabin crew open day or assessment day? We show you how to ace the Qatar cabin crew recruitment and receive your offer.
You receive an email that Qatar Airways has shortlisted your CV and you are now invited to attend a Qatar Airways Cabin Crew recruitment event. I am going to tabulate below just what a Qatar Airways cabin crew recruitment event looks like to help you. From open day to assessment to final interview, the core values of Qatar Airways that you need to familiarise with and to script your answers to the popular Qatar cabin crew interview and random questions.
The question I always get asked is should you script your interview answers.
The simple answer is yes. Scripting the answers to questions ahead of time gives you the opportunity to think through the answers more thoroughly and you can then rehearse and let it come naturally. Even former President Obama scripts and rehearse his content before an interview.
Qatar Cabin Crew Open day
Qatar Cabin Crew open days often start early in the morning, usually around 9 am.
Candidates queue in a line, awaiting their turn to hand in their resume and photos. Each Qatar cabin crew applicant will go to the recruiters and hand in their resume and photos. The Qatar cabin crew recruiters will ask each candidate several initial questions to assess culture fitness and suitability for the Qatar cabin crew role.
Some questions you may get include:
What do you do at the moment?
Why do you want to be a cabin crew?
Why Qatar?
This is to break the ice and to assess the applicant’s confidence level and the ability to communicate verbally in good English without obvious grammatical errors. Your body language is also assessed, examples such as kind, approachable and helpful.
Then comes the elimination round. The recruiters will make a decision about who stays and who goes.
The open day now turns into the assessment day.
Assessment day
The assessment day starts with an English Test. It is a basic multiple choice test.
After the English test there is another round of elimination.
Next round, we have the reach, scar, tattoo and mark test. Recruiters will ask you to do the reach test. Girls will do the reach test without shoes and standing on tip toes. Guys have to perform this test with shoes on and they are not allowed on tip toes.
Then they will ask you about scars, tattoos and marks. Anyone that have tattoos will be rejected. If people have significant scars, birthmarks or moles they will also be rejected.
They will ask a few more random questions to each applicant, and another round of elmination.
Qatar Airway’s Rapid Fire questions may include:
- Are you willing to serve alcohol?
- Are you willing to relocate to Doha?
- Are you a loyal person?
- What does change mean to you?
- Are you an introvert or extrovert?
- Is grooming important to you?
To prepare well for Qatar, ensure you are fully aware of Qatar Airway’s achievements and awards.
- Qatar Airways number one goal is to be globally recognised as the world’s safest airline.
- Qatar Airways wants every applicant to know that Qatar cabin crew members are accountable for 100% compliance of safety and security on board every flight.
- Qatar Airways has been recognised as World’s Best Business Class for the 10th successive time - Skytrax 2023 awards.
- Qatar Airways is recognised as having World’s Best Business Class Lounge - Skytrax 2023 awards.
- Qatar Airways has been recognised as World’s Best Business Class Lounge Dining - Skytrax Awards 2023.
- Qatar Airways is the best airline in the Middle East - Skytrax 2023.
- Qatar Airways flies to more than 160 destinations worldwide.
Qatar Airways Core Values are
- Safety
- Customer First
- Brand Ambassador
You need to demonstrate that you currently perform well by relating your own customer experience or cabin crew experience to these Qatar Airways Core Values.
Ensure you know your own strengths in your current job role, and try to demonstrate that you exceed expectations on customer or workplace safety, how vigilant you have been when it comes to safety and how you reported any safety hazards or shortcomings.
On Customer First, be prepared to give an example of how you display positive gestures and always smile during customer interactions and how you focus on customer comfort. Show positive body language and you also speak to colleagues in polite tones. Showing how you interact with customers at ease and received great compliments from customers are ideal. Finally, building rapport with customers is so important.,
As Brand Ambassador, show an example where you maintained professionalism and pride on your personal appearance. Personal appearance does include fixing hair and your fringe neatly, your make-up done to high standards at all times.
Those that made it this far can consider themselves winners of this game. Those that made it this far are the selected candidates for the final interview.
During this time the selected candidates will be given a couple of papers to fill out. They will watch videos about the company and talk a little bit about the company.
The selected candidates will be given details about their final interview.
The final interview will be conducted the next day or the same day depending on how long the assessment day takes and the volume of candidates..
Final interview
The recruiters will check the candidates application forms. The candidates will fill out some more papers. They will once again check for scars and tattoos and ask about it. The will ask several interview questions.
Example questions:
Why do you want to work as a cabin crew?
How do you adapt to change?
Are you willing to wear a uniform?
When was the last time you resolved a conflict at work?
What are your strengths?
Tell me a time you made a mistake.
What will you do if you came across a colleague that was stealing?
Do you take initiative or instantly ask for help?
Do you think smiling is important?
The timing of the process varies a lot. Everything from one day to three days. It all depends on how many people show up during the open day.
Then after the final interview the candidate waits for the email. If a candidate is successful then the candidate have to complete various medical exams in their home country. If those results ends up approved then they get the final approval and a date of joining. They sign the contract and will be given the offer to be join as a Qatar cabin crew member.
To prepare you, and help you script the winning answers to the questions above, we hold a one to one zoom session (available worldwide) at a time to suit your convenience. There will be role plays, and we coach you to refine your answers and give you tips on what the recruiters want to hear. To book your Qatar cabin crew mock session today, click-on the button below: