Etihad Cabin Crew Virtual interview and Virtual Assessments

Etihad now conducts all their interviews virtually. Candidates are asked to first apply online and if successful, will get shortlisted and invited to attend an Etihad cabin crew recorded interview with two very important questions. This is used by Etihad to assess candidate’s suitability and ensure you have the essential customer service and hospitality to join Etihad’s elite cabin crew team.

What is this new virtual interview?

Applicants submit their CV online on Etihad’s career recruitment website. Etihad then shortlists candidates based on their CVs and those shortlisted will receive an invite to attend a very short virtual interview session. Here, candidates will record answers to two interview questions given to you online. They could be as straightforward as “Tell me about yourself” and “Explain your experience that you have developed in the customer service sector”. Well, they may sound easy if you are speaking to a friend or simply having a go at the questions. In practice, these questions are difficult to score well. And why is that? First, you only have a minute to answer each question which puts candidates under pressure to say the right things. Secondly, selling your skills in a minute each for each question is challenging. Thirdly, the recruiters have all the time in the world to replay and listen to your content, expressions, non-verbal communication i.e. body language, your command for the English language and your overall appearance. This is where we can help you. We run a 90 minute video session coaching you on the content of your answer, the delivery and show you the best way to present your answers with confidence and sell your skills.

To ensure you have a CV that is strong enough to pass the Etihad initial selection process, we suggest you first order our CV writing service. We will help you to organise your own skills and experience and blend it to Etihad’s key requirements. There are 5 key requirements which they look for in all the CVs that they review. If you fall short, chances are your CV will not be selected. Contact us for additional guidance on writing an Etihad cabin crew CV. Do not just list skills in the Skills section. Etihad wants candidates to demonstrate how they evidence the skill that they possess.

The second round will be a team / group exercise: This is again done virtually where you will be asked to be present for at least 4 hours. Here you are divided into two groups. One group will perform the group exercise and the other group will break out into individual interviews with the Etihad recruiter. For the group exercise task usually they will put you in a group of about 15-20 people. The assessors will provide a scenario and ask the group to collectively solve the problem and then share your results. Often, the recruiter will play the role of a dissatisfied customer. The recruiters will assess the conversations and dynamics and decide who gets shortlisted after this group round.

The second group is the break out Teams session - you will get questions based on your own CV, along the lines of tell me a bit about yourself, why you want to be cabin crew, why you want to work specifically for that airline, why they should pick you etc. Come on one of our one-to-one live zoom session, and we will plan for your success and show you how to navigate this interview process.

Order a consultative / final interview session today.